FAQS

Here at GLC Garden Machinery we have many ways to pay. Via our website you can trust our secure payment options from Stripe (Credit / Debit Card) or Paypal for instant payments. Meanwhile should you wish to spread the cost of your garden machinery purchase, we also offer installment plans from Clearpay, Klarna and Paypal.

Certainly! If you create an Account you can log in at any time to see the progress of your order. However, most orders placed before 2pm Monday to Friday (that are showing as "In Stock") will be dispatched the same day. You will then receive email notification of dispatch and Tracking Details will shortly follow from the respective carrier - Royal Mail or DPD.

Delivery cost vary depending on the size + weight of the items ordered and your location. Our website will automatically calculate this at the checkout. Simply add the items you require to your basket and enter your address details at the checkout for an instant price. Don't forgot, orders over £200 go FREE to Mainland UK. Same Day Shipping is available items that are "In Stock" placed before 2pm.

We sure do! If you are within a 35 mile radius of our depot, when you enter your address at the checkout, you will see the option for "Click & Collect". We will email you as soon as your order has been picked (and assembled in the case of New Machinery) and it is ready for collection.

You can find our Returns & Refunds Policy at the bottom of this page under the Support heading. Here you will find our returns address along with all other details.

In the first instance you should drop us an email to sales@jungle-busters.co.uk along with any supporting evidence of damage etc. We do everything in our power to ensure your order arrives with you safely but occasionally transit damage can occur. We need as much proof as possible to claim this via the respective carrier. Our support staff will guide you from there and resolve your issue as soon as possible.

All of our New Garden Machinery comes complete with "Manufacturer Warranty". We only supply equipment that is covered by a full UK Dealer Network to support this. No matter where you are in the UK, there will be a nearby Service / Repair Centre to take care of your needs. We are the main Service / Repair Centre for all of our brands here in Tyne & Wear however, so you can simply return to us should you have any issues. In the case of Spare Parts, unfortunately these items only carry a warranty when fitted by an Authorised Dealer for the respective brand. This is to ensure that there are no underlying issues with other parts of your machine, causing 1 part to fail prematurely.

We certainly do! Winter Servicing is essential to nearly all petrol powered garden machinery to ensure its functionality the following season. Here at GLC {Gateshead Lawnmower Centre} we carry out Reduced Rate Winter Servicing which means you even benefit from saving money too! From the start of October through to February we can carry out a Full Winter Service on your Lawn Mower, Ride On Mower, Robot Mower, Chainsaw, Hedge Trimmer, Grass Trimmer or any other product you have purchased from us.

Here at GLC Garden Machinery, we have full workshop facilities to repair any equipment you have purchased from us. Even if you have purchased elsewhere, we still may be able to assist you, as long as it is produced by one of the manufacturers we represent. Brands such as Cobra, Cub Cadet, Danarm, Honda, KAAZ, Lawnflite, Mountfield, MTD, Segway, Stiga, Stihl, Viking or Weibang

We have our own vans operating within a 35 mile radius of GLC {Gateshead Lawnmower Centre} to collect and deliver any item of garden machinery for service or repair however this is a chargeable service. Please contact our service department with your address for a quote.

Simply get in touch with us using either the Contact Us form, Drop us an email or pick up the phone and speak to us on 0191 4692020 and we'll get you booked in. Alternatively, simply drop your garden machinery in to us @ GLC Garden machinery, Units 1-2 Riverside Works, Green Lane, Felling Ind Est, Gateshead, NE10 0LZ.

Even if you have purchased your Lawn Mower, Ride-On Mower, Chainsaw or other Garden machinery elsewhere, we still may be able to assist you! As long as it's produced by one of the manufacturers we represent such as Cobra, Cub Cadet, Danarm, Honda, KAAZ, Lawnflite, Mountfield, MTD, Segway, Stiga, Stihl, Viking or Weibang.

It's a difficult question to answer. What can be the perfect lawn mower for one customer, might not be suitable at all for the next. This all comes down to the conditions you're mowing, the frequency, the duration and also the level of features or assistance you require from your mower. Our staff have been helping customers decide the answer to this question for over 43 years however so feel free to get in touch with some info on what conditions you are mowing and features you require - 0191 4692020.

Things to consider when choosing the best lawn mower for your needs:

Weight: A lightweight petrol mower is easy to handle but does reduce build quality. Heavier models tend to be built from higher quality components.

Power: A minimum of 125cc is ideal for most small to medium gardens. Higher engine capacities can handle denser grass and tougher terrains.

Size Lawn: Depending on how much grass you have to deal with dictates the size of machine required. The bigger the mower, the shorter the mowing time!

Self-Propulsion: For larger gardens or sloped areas, a self-propelled mower can save you time and effort.

Build Quality: A solid frame is crucial for durability, and steel decks tend to last longer than plastic.

Mowing Options: Grass Collecting options are normally preferred but having the ability to Mulch or Side Discharge can be hugely beneficial.

We only sell 100% Genuine Spare Parts direct from the Manufacturers we work with. This ensures your garden machinery can perform at its best, season after season. View our Spare Parts section for all of the garden machinery brands we supply spare parts for.

When buying a new Lawn Mower, Ride-On Mower, Chainsaw, Hedge Trimmer or any other piece of garden machinery, it's always best to have this assembled for you. Especially if it is petrol powered so the engine can be tuned to its optimal rate. For all customers within a 35 mile radius of GLC {Gateshead Lawnmower Centre} we offer this service free of charge.

For all Online Orders which require shipment, we test tune the equipment prior to dispatch but fuel and oil must be drained from the machine before being processed by any of our couriers. This means a certain level of re-assembly with be required and fresh fuel + oil added to the required levels. We supply a bottle of oil for you to do this with free of charge.

Only in certain circumstance can we offer this service. If we have a demonstration model of the exact machine you are interested in, we can certainly arrange this, but with so many different models available it's unlikely we will have exactly what you are looking for as a demo.

Most certainly.... We have been helping customers buy the best lawn mowers, ride-on mowers, hedge trimmers or any other piece of garden machinery, tailored to their exact needs, for over 43 years now! Even when it comes to repairs and servicing, we're always here to offer you the best advice we can.

GLC { Gateshead Lawnmower Center} can be found at: Units 1-2 Riverside Works, Green Lane, Felling Ind Est, Gateshead, NE10 0LZ

GLC {Gateshead Lawnmower Centre} is open Monday to Friday | 9.00am to 5.00pm

Our support phone lines are open from 9.00am to 5.00pm, Monday to Friday.

We offer Trade Accounts to high volume traders but can also offer Trade Discounts to any established Garden Machinery Repair Centres. Our Spare Parts Team assist and supply parts to dealerships all across the UK.

We work closely with many local authorities, hospitals, churches and estate management companies across the North East of England. If you're involved in parks and estate management, just give us a call on 0191 4692020 to see what we can do for you.